How to install the hotfix Microsoft KB2502789 SP1 for Windows 7 32-bit on a BlackBerry Z10 device
If you are experiencing issues with syncing your BlackBerry Z10 device with your Windows 7 32-bit computer, you may need to install the hotfix Microsoft KB2502789 SP1. This hotfix resolves a problem that prevents some Windows-based computers from detecting and communicating with devices that use Media Transfer Protocol (MTP).
To install the hotfix, follow these steps:
Download the hotfix file from this link. The file name is hotfix_microsoft_kb2502789_sp1_win7_32_z10.zip.
Extract the zip file to a folder on your computer.
Run the file Windows6.1-KB2502789-x86.msu and follow the instructions on the screen.
Restart your computer when prompted.
Connect your BlackBerry Z10 device to your computer using a USB cable.
Open the BlackBerry Link software on your computer and sync your device as usual.
If you have any questions or issues with the hotfix, please contact Microsoft support or visit their website for more information.
The hotfix Microsoft KB2502789 SP1 is a recommended update for Windows 7 32-bit users who want to sync their BlackBerry Z10 devices with their computers. It fixes a bug that causes some devices to not be recognized by Windows as MTP devices. MTP is a protocol that allows media files to be transferred between devices and computers.
Without the hotfix, you may encounter errors or delays when trying to sync your BlackBerry Z10 device with your computer using the BlackBerry Link software. You may also see a message that says \"No device connected\" or \"Device not supported\" on your computer screen. This can prevent you from backing up your data, transferring your photos and videos, or updating your device software.
By installing the hotfix, you can ensure that your BlackBerry Z10 device is detected and communicated with properly by your Windows 7 32-bit computer. This will allow you to sync your device smoothly and securely using the BlackBerry Link software. You will also be able to access and manage your device's storage from your computer.
The hotfix is easy to install and does not require any special skills or tools. You just need to download the zip file, extract it, run the installer, and restart your computer. Then you can connect your BlackBerry Z10 device to your computer and enjoy syncing your media files.
The hotfix Microsoft KB2502789 SP1 is compatible with Windows 7 32-bit operating system and BlackBerry Z10 devices. It does not affect other devices or operating systems. It is also safe and secure to install and does not contain any malware or viruses. You can verify the authenticity of the hotfix file by checking its digital signature and hash value.
The hotfix Microsoft KB2502789 SP1 is available for free from the Microsoft website. You do not need to pay any fees or register any accounts to download it. You can also uninstall the hotfix if you encounter any problems or if you no longer need it. To uninstall the hotfix, go to Control Panel > Programs > View installed updates and select the hotfix from the list. Then click Uninstall and follow the instructions on the screen.
The hotfix Microsoft KB2502789 SP1 is a useful and convenient solution for Windows 7 32-bit users who want to sync their BlackBerry Z10 devices with their computers. It resolves a common issue that prevents some devices from being recognized as MTP devices by Windows. It also improves the performance and reliability of the syncing process using the BlackBerry Link software. By installing the hotfix, you can enjoy syncing your media files between your device and your computer without any hassle or frustration.